I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Randy alias B AZ, United States
2022-08-18
I am a newbie to reenactment. I purchased the canvas cowboy pants and they were delivered in 3 days. I discovered that I ordered the pants with too small on the waist size. I called customer service, returned the pants and the new one were shipped right away.
The pants that I ordered are very high quality.
Anonymous Customer UT, United States
2022-10-19
Good quality clothing, great customer service, quick delivery.
Cindy L NE, United States
2023-05-05
Easy peasy!
LLH MI, United States
2021-10-07
This was my first shopping experience with Historical Emporium and I was delighted with the quality, selection and price of the clothing. Shipping was on time and clothes were nicely packaged.
Jacob Daniels AR, United States
2023-09-20
I wasn't expecting such fast service. I don't order things very often. But getting merchandise within a week +/- beats the old way. Thanks to the Internet, streaks ahead of the postal service. It might be a bit of a lark, to do it the old way just to find out if it will still take 6-8 weeks to ship. Lots of young people can't believe that is used to take that long. All in all very convenient. Very fine store with excellent customer service.